Zahrawi Group Eliminates Manual Treasury Processes and Gains Real-Time Cash Visibility with xfolio

Established in 1989, Dubai-headquartered Zahrawi Group is one of the leading healthcare solutions and analytical laboratory providers in the GCC (Gulf Cooperation Council). The company employs approximately 550 people and serves customers across multiple countries, with operations spanning surgical, medical, nuclear medicine, diagnostic and analytical laboratory solutions.

As its treasury operation grew across multiple banks and countries, Zahrawi Group needed to move beyond manual, spreadsheet-based processes. The company wanted a single platform that could provide real-time visibility into its cash positions, improve banking connectivity and automate payments and reconciliation.

After evaluating several treasury management providers, Zahrawi Group selected xfolio for its expertise in bank connectivity, API-first technology and ability to deliver a fast implementation.

The result is a more connected treasury operation, with real-time cash visibility and an end-to-end payment workflow that has eliminated several manual processes.

Moving beyond Excel

Before working with xfolio, Zahrawi Group managed its treasury operations using spreadsheets, which was both time-consuming and had a risk of re-keying errors.

As the company's banking relationships and geographic footprint expanded, manual processes made it harder to maintain a complete and up-to-date view of cash. Consolidating balances across banks, rekeying payment information and reconciling completed transactions all required manual intervention.

The company wanted to replace these spreadsheet-based processes with a centralized treasury management platform that could provide greater control while reducing the administrative burden on its treasury team.

Real-time visibility into cash positions, stronger banking connectivity and a more efficient payment process were key priorities.

Why Zahrawi Group chose xfolio

Zahrawi Group evaluated established treasury management providers before selecting xfolio. The company was particularly attracted to xfolio's deep expertise in bank connectivity, API-first approach and ability to implement the solution quickly. The platform's flexibility was also important, allowing it to fit the company's requirements without introducing unnecessary complexity.

Implementation was another important consideration. Rather than relying on a third-party implementation partner, xfolio manages implementation directly, providing a more efficient process and direct accountability from the technology provider.

"The speed of implementation was one of the key reasons we selected xfolio, and the team exceeded our expectations. Having the xfolio team implement the solution itself instead of relying on a third party made the process both fast and incredibly smooth."

— Haitham Mamdouh, Regional Treasury Manager, Zahrawi Group

Real-time cash visibility across banks and countries

Zahrawi Group now has a single platform for monitoring cash positions and transactions across its banks and countries. The treasury team can now access its cash information through xfolio instead of consolidating banking information manually, giving it a more complete and timely view of its financial position.

This improved visibility provides greater control over day-to-day treasury management and reduces the effort previously required to gather and consolidate information from multiple sources.

Automating the payment lifecycle

xfolio has also transformed Zahrawi Group's payment process by connecting its treasury platform directly with NetSuite through an API.

Payments are imported from NetSuite into xfolio, where the company's approval workflows are applied before transactions are securely transmitted to the banks for execution. Completed transaction data is then returned to NetSuite, automating the reconciliation process. This creates a single, integrated workflow from payment creation through approval, bank execution and reconciliation.

Several previously manual activities have therefore been eliminated, including rekeying payment information and reconciling completed transactions.

Fast implementation and direct support

Implementation speed was a major factor in Zahrawi Group's decision to choose xfolio, and the project exceeded the company's expectations. The solution was delivered in record time compared with the other providers Zahrawi Group evaluated. A key advantage was xfolio's decision to manage implementation directly rather than outsource the work to a third-party partner.

Throughout the project, the xfolio team worked closely with Zahrawi Group to understand its requirements, resolve issues quickly and keep the implementation moving forward.

"The speed of execution and hands-on support exceeded our expectations."

— Haitham Mamdouh, Regional Treasury Manager, Zahrawi Group

Eliminating manual treasury processes

The move to xfolio has delivered significant operational improvements. Zahrawi Group has eliminated manual processes associated with consolidating bank balances, rekeying payment data and reconciling completed transactions. At the same time, the company has gained real-time visibility across its banks and countries.

The end-to-end payment process is now managed through an integrated workflow connecting NetSuite, xfolio and the company's banks. This reduces manual intervention, improves control and gives the treasury team more time to focus on higher-value activities.

Technology backed by an experienced team

The technology and the implementation experience were equally important for Zahrawi Group, and the company valued the combination of a user-friendly platform with direct access to the xfolio team. Throughout implementation, the team was responsive, knowledgeable and flexible, with the ability to address questions and requirements directly.

By combining xfolio's API-driven connectivity with hands-on implementation and ongoing support, Zahrawi Group has created a treasury environment that is more automated, visible and scalable.

The result

By replacing spreadsheet-based treasury processes with xfolio, Zahrawi Group has gained real-time cash visibility across multiple banks and countries, while eliminating several manual activities.

The company now manages payments through an integrated workflow from NetSuite to approval, bank execution and reconciliation. This has reduced manual intervention, improved control and streamlined day-to-day treasury operations.

For a growing healthcare solutions provider operating across the GCC, xfolio provides the connectivity, automation and visibility needed to manage treasury more efficiently.